Customer Service Executive

Location
Elstree, Hertfordshire, United Kingdom
Category
Job Type
Salary
£25,000 + Pension + 25 days holiday + BUPA

Description

 

This is a brilliant new role for an ambitious and focussed Customer Service Executive looking to join an established and progressive local Company where you really will hold a position of recognition in the Company.

 

Some of your duties will include:

 

  • Managing the customer service function and ensuring a high level of service is provided at all times
  • Maintaining regular contact with clients to identify future requirements and promote new products available
  • Sending out sales and marketing literature to potential clients and developing new sales promotions
  • Following up on leads and enquiries to ascertain client interest and converting these into confirmed sales orders
  • Dealing with escalated customer complaints, investigating issues and finding a resolution promptly
  • Monitoring the computerised customer database system ensuring information held is accurate and up to date

 

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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