Customer Service Executive

Perivale, Middlesex, United Kingdom
Job Type
£25,000 + Pension


A small and very successful local company are seeking an additional Customer Service Executive to join their existing team.


 Some of your duties will include:


  • Liaising extensively with clients and managing requests for services or repairs
  • Managing incoming calls from customers and establishing their requirements
  • Booking jobs on computer system and preparing detailed worksheets
  • Scheduling jobs in diary for relevant engineer to complete works
  • Following up with customers once engineers have visited to ensure they are happy
  • Preparing quotations for customers when needed and chasing to obtain confirmed orders


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