Customer Service Assistant

Location
Harrow, Middlesex, United Kingdom
Category
Job Type
Salary
£21,500 + Pension

Description

 

If you really enjoy working with people then this role as a Customer Service Assistant may really suit you.

 

Some of your duties will include:

 

  • - Managing a high volume of calls from sub-contractors and clients currently using service
  • - Establishing the nature of callers enquiry and ensuring that all issues are resolved
  • - Managing payment queries and ensuring that they are transferred to relevant colleague
  • - Accurately explaining the payment process to new sub-contractors working under CIS
  • - Logging details of all calls managed on the computer system and updating details as needed
  • - Making outgaining calls to sub-contractors in relation to domestic compliance issues

 

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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