An experienced Service Desk Supervisor is required to managing a busy team and co-ordinate client maintenance and repair requirements.

Some of your duties will include:

• - Managing the installation, maintenance and repair of specialist medical equipment
• - Supervising team Customer Service Co-ordinators and providing training support
• - Managing and scheduling daily workload for team of field based engineers
• - Allocating jobs to engineering team and ensuring set time frames are achieved
• - Managing any escalated customer service issues that occur and resolving all matters
• - Ensuring that equipment and spare parts are available to meet business needs

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