Helpdesk Supervisor

Wembley, Middlesex, United Kingdom
Job Type
£34,750 + Pension + Parking


This role would suit a capable and organised Helpdesk Supervisor with lots of verve and enthusiasm who is happy working in a team environment and contributing to the overall success of projects undertaken.


 Some of your duties will include:


  • Managing a busy helpdesk function and overseeing incoming calls from clients requiring maintenance support
  • Logging details of all calls managed onto the computer system and allocating jobs to team of Engineers
  • Tracking work being completed from instigation stage through to successful completion
  • Collating Engineers timesheets on a weekly basis, costing work completed and raising client sales invoices
  • Raising purchase orders daily for spare parts and ensuring the prompt delivery
  • Controlling and updating weekly reports monitoring and recording details on work completed


Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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