Helpdesk Assistant

Location
Greenford, Middlesex, United Kingdom
Category
Job Type
Salary
£19,000 + Pension + Parking

Description

 

A Helpdesk Assistant with really good people skills and an excellent telephone manner is required for this busy and bustling organisation who are currently expanding.

 

Some of your duties will include:

 

  • - Providing a high level of helpdesk support to a wide range of clients with maintenance requirements
  • - Managing incoming telephone calls and handling a variety of enquiries from new and existing clients
  • - Logging details of clients requirement on computer system and co-ordinating maintenance support
  • - Tracking progress of work being completed from instigation stage through to successful completion
  • - Maintaining regular contact with clients on the telephone and building successful long term relationships
  • - Ensuring any customer issues that arise are researched and resolved to complete customer satisfaction

 

Burton, Bolton & Rose will only respond to candidates who they consider suitable for the role advertised. For new job alerts follow us on Twitter - @BBR_Recruitment Instagram – BurtonBoltonRose or Facebook – Burton Bolton & Rose

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DON'T SEE ANYTHING THAT SUITS YOU?

If you are actively looking for temporary, contract or permanent employment but don't see anything that is right for you, it's still worth sending your CV to nathalie@burtonboltonrose.co.uk.

We will do our very, very best to help you if we can.

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