Helpdesk Administrator

Location
Northolt, Middlesex, United Kingdom
Category
Job Type
Salary
£25,000 + Pension + Parking

Description

This is a brilliant opportunity for a hardworking Helpdesk Administrator with strong customer service skills to join a successful local Company who provide a very unique service to their clients.

 

Some of your duties will include:

 

  • - Providing support with the helpdesk function and answering a high volume of incoming telephone calls
  • - Liaising with clients via telephone and email in order to establish their requirements
  • - Inputting details of clients requirement on system and preparing job sheets
  • - Co-ordinating maintenance and repair work and allocating work to external Contractors
  • - Tracking progress of jobs on computer system from instigation stage through to completion
  • - Checking with client once job has been completed to ensure they are happy with service received

 

 

 

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment,  Instagram – BurtonBoltonRose, Facebook – Burton Bolton & Rose  and LinkedIn – Burton Bolton & Rose

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