If you are seeking a varied position within a small company then this role for a Customer Service Assistant may suit you.

Some of your duties will include:

• - Ensuring that customer expectations were exceeded and customer standards maintained
• - Handling inbound telephone calls, emails and online correspondence
• - Additionally liaising with customers through live chat when needed
• - Dealing with product enquiries and providing advice on products provided
• - Managing orders received from clients and setting up on computer system
• - Processing customer orders through system and arranging deliveries

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