Customer Service Assistant
Description
If you are seeking a varied position within a small company then this role for a Customer Service Assistant may suit you.
Some of your duties will include:
- - Ensuring that customer expectations were exceeded and customer standards maintained
- - Handling inbound telephone calls, emails and online correspondence
- - Additionally liaising with customers through live chat when needed
- - Dealing with product enquiries and providing advice on products provided
- - Managing orders received from clients and setting up on computer system
- - Processing customer orders through system and arranging deliveries
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