Global Customer Service Manager
Description
A creative, forward thinking Global Customer Service Manager is required by this successful local Company who are constantly progressing, a happy team environment awaits you.
Some of your duties will include:
- Managing the customer service function and leading and motivating a team of Customer Service Assistants
- Ensuring an unbeatable level of service is provided to customers at all times
- Managing accounts for retail customers and Distributors and developing strong business relationships
- Monitoring workload across team and providing support and training as needed
- Ensuring that customer order requirements are processed effectively and efficiently
- Dealing with any escalated customer issues that occur and resolving all issues in a prompt manner
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