Customer Service Manager

Location
Ruislip, Middlesex, United Kingdom
Category
Job Type
Salary
£45,000pa + Pension + Parking

Description

This role is perfect for a committed Customer Service Manager looking to take the next step in their career, you will be joining a successful local Company who are constantly growing so there will be excellent career opportunities.

 

Some of your duties will include:

 

  • - Managing the Customer Service Department and supervising team of Customer Service Administrators
  • - Answering incoming telephone calls from clients, establishing their requirements and recommending solutions
  • - Inputting client project details onto the computer system and tracking progress through to successful delivery
  • - Liaising with external Contractors and arranging service delivery in the UK and overseas
  • - Maintaining computerised client database records and updating information held on a daily basis
  • - Managing client accounts and ensuring their operational requirements are met

 

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment,  Instagram – BurtonBoltonRose, Facebook – Burton Bolton & Rose and LinkedIn – Burton Bolton & Rose

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