Customer Service Manager

Location
Borehamwood, Herts, United Kingdom
Category
Job Type
Salary
£34,000 + Pension + Parking

Description

This is a fantastic opportunity for an ambitious Customer Service Manager to join a successful local Company who really invests in its employees and provide excellent training and development opportunities.

 

Some of your duties will include:

 

  • Managing a high volume of incoming telephone calls from customers reporting equipment failure
  • Establishing nature of customers requirement and logging details of calls managed on computer system
  • Coordinating and arranging customer requests for reactive and pre planned maintenance requirements
  • Producing job sheets and allocating work to be completed to nominated contractors
  • Acting as main point of contact for clients throughout the duration of works
  • Costing work that has been completed, raising customer invoices and recording payments received

 

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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