Customer Service Assistant

Location
Greenford, Middlesex, United Kingdom
Category
Job Type
Salary
£25,500 + Pension + Parking

Description

This successful local Company are currently seeking a helpful and confident Customer Service Assistant, you will be joining an energetic team who really support each other.

 

Some of your duties will include:

 

  • - Supporting the Customer Service Manager and ensuring a high level of service is provided to clients at all times
  • - Liaising with clients via telephone and email in order to establish their individual requirements
  • - Advising customers on products that suit their needs, sending out samples and preparing quotations
  • - Tracking progress of customer orders on computer system from instigation stage through to successful delivery
  • - Investigating any customer complaints, finding prompt solutions and escalating issues when necessary
  • - Maintaining computerised client database and updating information held on a daily basis ensuring accuracy

 

 

 

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment,  Instagram – BurtonBoltonRose, Facebook – Burton Bolton & Rose  and LinkedIn – Burton Bolton & Rose

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