Customer Service Assistant

Location
Wembley, Middlesex, United Kingdom
Category
Job Type
Salary
£19,800 + Pension + Parking

Description

 

The high success rate of this Company reflects on the skills and commitment held by their staff and as a Customer Service Assistant you will be required to contribute to this process by delivering a first class service at all times.

 

Some of your duties will include:

 

  • - Providing a high level of service to customers and ensuring all their wants and needs are satisfied
  • - Liaising with customers via telephone and email to discuss their requirements and recommend suitable products
  • - Inputting customer orders onto computer system and tracking progress through to successful delivery
  • - Following up with customers after delivery to ensure they are satisfied with service received
  • - Investigating customer complaints, finding a suitable resolution and escalating issue when appropriate
  • - Maintaining a customer database record on the computer system and updating on a daily basis

 

Burton, Bolton & Rose will only respond to candidates who they consider suitable for the role advertised. For new job alerts follow us on Twitter - @BBR_Recruitment Instagram – BurtonBoltonRose or Facebook – Burton Bolton & Rose

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DON'T SEE ANYTHING THAT SUITS YOU?

If you are actively looking for temporary, contract or permanent employment but don't see anything that is right for you, it's still worth sending your CV to nathalie@burtonboltonrose.co.uk.

We will do our very, very best to help you if we can.

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