Customer Service Assistant

Wembley, Middlesex, United Kingdom
Job Type
£23,000 + Pension


This very established local organisation are currently seeking a dedicated Customer Service Assistant to join their team and provide extensive support in their busy Customer Service Department.


Some of your duties will include:


  • Assisting with the day to day management of the customer service function and providing a high level of service
  • Answering incoming telephone calls from customers, dealing with enquiries and recording action taken
  • Setting up details of maintenance work to be completed and allocating jobs to maintenance team
  • Tracking work being completed from instigation stage through to successful completion
  • Maintaining customer details on computerised database system and updating when needed
  • Dealing with service issues that arise and escalating cases to management team when necessary


Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment,  Instagram – BurtonBoltonRose, Facebook – Burton Bolton & Rose  and LinkedIn – Burton Bolton & Rose

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