Customer Service Assistant

Location
Wembley, Middlesex, United Kingdom
Category
Job Type
Salary
£23,000 + Pension

Description

This very established local organisation are currently seeking a dedicated Customer Service Assistant to join their team and provide extensive support in their busy Customer Service Department.

 

Some of your duties will include:

 

  • Assisting with the day to day management of the customer service function and providing a high level of service
  • Answering incoming telephone calls from customers, dealing with enquiries and recording action taken
  • Setting up details of maintenance work to be completed and allocating jobs to maintenance team
  • Tracking work being completed from instigation stage through to successful completion
  • Maintaining customer details on computerised database system and updating when needed
  • Dealing with service issues that arise and escalating cases to management team when necessary

 

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment,  Instagram – BurtonBoltonRose, Facebook – Burton Bolton & Rose  and LinkedIn – Burton Bolton & Rose

Apply
Drop files here browse files ...

Related Jobs

Administrator   Wembley, United Kingdom new
September 19, 2019
Customer Service Assistant   London, United Kingdom new
September 19, 2019
Customer Service Assistant   Borehamwood, Herts, United Kingdom new
September 19, 2019
Customer Service Advisor   London, United Kingdom
September 4, 2019
Installations Co-ordinator     Harrow, Middlesex, United Kingdom
September 3, 2019
Are you sure you want to delete this file?
/