Customer Care Assistant

Ruislip, Middlesex, United Kingdom
Job Type
£20,000 + Pension



The high success rate of this Company reflects on the skills and commitment held by their busy staff and as a Customer Service Assistant you will be required to contribute to this process by delivering a first class service at all times.


Some of your duties will include:


  • - Providing a high level of service to customers and ensuring all their wants and needs are satisfied
  • - Liaising with customers via telephone and email to discuss their requirements and recommend suitable products
  • - Inputting customer orders onto computer system and tracking progress through to successful delivery
  • - Following up with customers after delivery to ensure they are satisfied with service received
  • - Investigating customer complaints, finding a suitable resolution and escalating issue when appropriate
  • - Maintaining a customer database record on the computer system and updating on a daily basis


Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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