Help Desk Assistant

Location
London, NW9, United Kingdom
Category
Job Type
Salary
£27,000 + Pension + Private Medical Insurance + Parking

Description

If telephone work and organisation are two of your main skills then this role for a Help Desk Assistant is right for you, no two days will be the same in this job.

 

Some of your duties will include:

 

  • Working on busy helpdesk and handling incoming calls and email from clients
  • Co-ordinating repairs and maintenance support on behalf of clients when needed
  • Setting up new jobs to be completed on computer system and preparing job sheets
  • Allocating work to be completed to external team of maintenance engineers
  • Tracking jobs being completed from instigation point through to completion
  • Liaising with clients after job has been completed to ensure they are happy with service

 

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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