Customer Service Assistant

Customer Service Assistant

South Ruislip, Middlesex

£18,000 + Pension + Parking

Ref: M35369329

This is a brilliant opportunity for a Customer Service Assistant who is seeking a part-time role, someone who is confident liaising with people of all levels to join a very established local organisation and support their customer service function.

Some of your duties will include:

– Assisting with the day to day customer service function and providing a high level of service at all times
– Answering incoming telephone calls, dealing with general enquiries and promoting services provided
– Managing enquiries sent in via email and sending out monthly newsletters and marketing material
– Investigating customer complaints and ensuring a resolution is found as quickly as possible
– Processing customer payments received onto the accounts system and issuing payment receipts
– Maintaining the computerised customer database and updating information held when needed

Burton, Bolton & Rose only have the resources to respond to candidates who are suitable for the role advertised. For new job alerts follow us on Twitter - @BBR_Recruitment Instagram – BurtonBoltonRose or Facebook – Burton Bolton & Rose

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